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Taya Irizarry's avatar

“We are changing not only the technology through which an organisation operates, but the distribution of intelligence within the organisation itself.”

LOVE this - it’s resonates with the spirit that inspired my PhD focused on the influence of Health Information Technology functionality on power dynamics between patients and clinicians in shared-decision making and long term adherence to treatment plans. Intelligence distribution impacts power dynamics in interesting ways, and has real consequences that compound over time.

I’m most fascinated by implementation factors (the intersection of people process and technology) and am loving the introduction of concept of “new team mates” who can generate and distribute intelligence across systems in ways we have experienced before.

My team is learning how to interact with a bug detection agent that communicates with us over slack. It’s very early days, the interactions are reminiscent of training a eager new employee who has previous experience at a different company and no clue how we do things. Our reference documentation is next to nothing, so our agent is building that along the way, and e are discovering and building in a loop very much like you describe.