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Michael Heffner's avatar

Thanks for the thoughtful write-up, Stuart. I guess I have several thoughts after reading this post...

1) It feels like the same commentary/criticism can be applied to consultants during ANY groundbreaking technology shift. I would bet similar playbooks were run in the early days of mobile broadband, cloud, etc... However, it feels like things are moving MUCH faster in the AI world - with much higher financial stakes given the insane amount of capital being thrown at this challenge.

2) To reap the true benefits, business leaders need to approach the integration of AI like any large "transformation project"... However, like many many large business transformation projects - a non-trivial percentage of them fail because of poor planning, unrealistic expectations, ill defined requirements, etc. And in the case of AI, there's so much FOMO going around that people seem to be jumping into the deep end without any semblance of a plan at all.

Overall, I love the pragmatic roadmap that you lay out here. Hopefully more business leaders will follow this guidance as we all try to figure out how best to integrate AI into our workflows.

I appreciate your contributions and thought leadership!

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Ramona C. Truta's avatar

I love this series you started - guessing excerpts from your book? Clear guidance, actionable insights, no hype. Always left wanting to read more.

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